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Socioeconomic status and glycemic control in adult patients with type 2 diabetes: a mediation analysis
  1. Janie Houle1,2,
  2. François Lauzier-Jobin1,
  3. Marie-Dominique Beaulieu2,3,
  4. Sophie Meunier1,
  5. Simon Coulombe1,
  6. José Côté2,4,
  7. François Lespérance2,5,
  8. Jean-Louis Chiasson2,6,
  9. Louis Bherer7,8,
  10. Jean Lambert9
  1. 1Department of Psychology, Université du Québec à Montréal, Montréal, Québec, Canada
  2. 2CRCHUM, Montréal, Québec, Canada
  3. 3Department of Family and Emergency Medicine, Université de Montréal, Montréal, Québec, Canada
  4. 4Faculty of Nursing, Université de Montréal, Montréal, Québec, Canada
  5. 5Department of Psychiatry, Université de Montréal, Montréal, Québec, Canada
  6. 6Department of Medicine, Université de Montréal, Montréal, Québec, Canada
  7. 7PERFORM Centre, Concordia University, Montréal, Québec, Canada
  8. 8Institut Universitaire de Gériatrie de Montréal, Montréal, Québec, Canada
  9. 9Department of Social and Preventive Medicine, School of Public Health, Université de Montréal, Montréal, Québec, Canada
  1. Correspondence to Dr Janie Houle; houle.janie{at}


Objective The purpose of this study is to examine the contribution of health behaviors (self-management and coping), quality of care, and individual characteristics (depressive symptoms, self-efficacy, illness representations) as mediators in the relationship between socioeconomic status (SES) and glycemic control.

Methods A sample of 295 adult patients with type 2 diabetes was recruited at the end of a diabetes education course. Glycemic control was evaluated through glycosylated hemoglobin (HbA1c). Living in poverty and education level were used as indicators of SES.

Results Bootstrapping analysis showed that the significant effects of poverty and education level on HbA1c were mediated by avoidance coping and depressive symptoms. The representation that diabetes is unpredictable significantly mediated the relationship between living in poverty and HbA1c, while healthy diet mediated the relationship between education level and HbA1c.

Conclusions To improve glycemic control among patients with low SES, professionals should regularly screen for depression, offering treatment when needed, and pay attention to patients' illness representations and coping strategies for handling stress related to their chronic disease. They should also support patients in improving their self-management skills for a healthy diet.

  • A1C
  • Depression
  • Coping
  • Low Income

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Key messages

  • Education level and living in poverty are associated with glycemic control among patients with type 2 diabetes.

  • Education level and living in poverty are indirectly associated with worse glycemic control through avoidance coping and depressive symptoms.

  • The representation that diabetes is unpredictable significantly mediated the relationship between living in poverty and glycemic control, while healthy diet mediated the relationship between education level and glycemic control.


Socioeconomic status (SES) refers to the social and economic position that a person occupies within a given social structure. Most of the leading causes of death and disability are related to SES, including diabetes.1 ,2 Individuals with low SES are more likely to suffer from type 2 diabetes.3–6 When glycemic control is not optimal, that is, when glycosylated hemoglobin (HbA1c) is over 7.0%,7 diabetes can have severe consequences, such as retinopathy, nephropathy, and cardiovascular disease. Individuals with low SES also have worse glycemic control than those with higher SES,8–10 which leads to more complications of their disease, including a higher mortality rate.11–13

Theoretical framework

Although the negative association between SES and glycemic control has often been demonstrated, it remains largely unexplained. On the basis of a review of more than 250 articles, Brown et al14 proposed a conceptual framework that identifies three sets of mediating variables representing the mechanisms linking SES to diabetes health outcomes (such as glycemic control): health behaviors, quality of care and individual characteristics.

Health behaviors

Type 2 diabetes requires rigorous patient self-management, involving daily dietary decisions, physical activity, blood glucose monitoring and consistent medication adherence. While these behaviors are crucial to ensure optimal glycemic control,9 ,15 low SES is associated with poorer diabetes self-management.15–17 The first empirical study that tried to validate a modified version of Brown's18 conceptual framework, conducted among a sample of 615 adults with type 2 diabetes recruited from primary care clinics in the USA, found that the influence of SES on glycemic control was not mediated by self-management behaviors. However, this study used only medication adherence to assess self-management behaviors and did not measure other important behaviors such as exercise, blood glucose testing, or healthy diet.

Given its potential complications, its sometimes disruptive symptoms (such as hypoglycemia), and the demanding nature of the self-management behaviors it requires, diabetes is an illness that can generate significant stress.19 In individuals with low SES, this is added to the stress that comes from being exposed to high financial strain, poor job conditions, inadequate housing, and devitalized neighborhoods.20 Coping strategies are needed to handle this stress and minimize its deleterious effect on the course of the illness. Persons with diabetes use various strategies to cope with stress, and these have been associated with glycemic control in several studies.21–23 For example, investing more in emotion-focused coping (eg, getting emotional support from others) than in problem-focused coping (eg, taking action to make the situation better) is associated with poor glycemic control.23 Studies have shown that persons with low SES report using less active coping strategies24 ,25 than do persons with higher SES. Coping strategies may therefore help explain the relationship between SES and glycemic control.

Quality of care

Brown's conceptual framework14 identifies access to care and process of care as potential mediators in the relationship between SES and glycemic control. While good quality of diabetes care was associated with better glycemic control in previous studies,26 ,27 patients with low SES received poorer care: they were diagnosed later, had lower access to diabetes self-management education programs, underwent hemoglobin monitoring less often, and had fewer foot and eye dilation examinations.28–30 A study by Walker et al18 supports this aspect of Brown's model by showing that the association between income and glycemic control is mediated by patient-centered care and participation in diabetes education classes.

Individual characteristics

Brown's conceptual framework14 also identified individual characteristics as potential mediators between SES and health outcomes of patients with diabetes. Depressive symptoms31 and self-efficacy32 have been found to be mediating variables between SES and HbA1c in previous studies. This suggests that persons with low SES are more depressed and have less confidence in their ability to adopt diabetes self-management behaviors, and, as a result, their glycemic control is not as good as that of persons with higher SES.

Illness representations could be an additional individual mediator. Illness representations are systems of personal beliefs one adheres to concerning diabetes.33 “Patients create their own ‘models’ or representations of their illness that then influence their coping and care-seeking behavior” (ref. 34, p. 176). Representations of illness vary along dimensions such as timeline (belief about predictability, chronic vs acute nature), consequences (awareness of the severity of the disease), and treatment control (expected efficacy of the treatment in controlling the disease).34 ,35 Studies have shown that illness representations are associated with diabetes self-management behaviors and glycemic control.36–39 To our knowledge, there is no study that has examined the association between SES and illness representations in diabetes. It is possible that, due to more difficult life circumstances and poorer health literacy, persons with diabetes with low SES have a representation of illness that differs from that of persons with higher SES. This might help explain the effect of SES on glycemic control. However, this has not been investigated.

Within Brown's conceptual framework,14 it is important to distinguish between individual characteristics (such as those presented above), which are considered as mediators between SES and health outcomes, and covariates (such as age, sex, and ethnicity), which are critical but should be considered in terms of their independent effect on health outcomes.

Study purpose

The purpose of this cross-sectional study is to explore further the association between SES and glycemic control, by examining, according to Brown's conceptual framework,14 the contribution of three sets of mediators: health behaviors (diabetes self-management behaviors, and coping strategies with diabetes-related stress), quality of care (Patient Assessment of Chronic Illness Care (PACIC)), and individual characteristics (depression, diabetes self-efficacy, and illness representations).


Recruitment and procedures

The project received approval from the appropriate ethical review boards. Participants were recruited at the end of a diabetes education course given at four hospitals and four health and social services centers (HSSCs) in Montreal and Laval, two cities in the province of Québec, Canada. Inclusion criteria were: (1) having been diagnosed with type 2 diabetes at least 3 months prior; (2) being 18 years of age or older; (3) being able to read and speak English or French fluently. Pregnant women were excluded. Participants signed a consent form. They received $C20 as compensation for completing the measurement questionnaire.


Income, level of education, or occupational status are usually used to measure SES,1 ,40 but these indicators cannot be used interchangeably as they may have different pathways and effects on a selected outcome.1 ,40 ,41 Thus, in the present study, each SES indicator was examined separately. Income level was conceptualized as living in poverty (below the poverty threshold established by the National Population Health Survey). Level of education was measured according to the highest level of schooling completed: elementary school (sixth grade or less), incomplete high school, high school, college, or university. To compare it more easily with living in poverty, which has two levels (yes; no), education level was dichotomized (0=high school diploma or less; 1=college degree or more). Type of occupation was not considered in our study because a large proportion of patients were retired. The correlation between the two SES indicators used in this study (living in poverty and education level) was moderate (r=−0.20, p<0.01), indicating that the two variables are related yet distinct.

HbA1c, an indicator of glycemic control over a 2–3-month period, was the dependent variable in our analyses. It was measured with an A1CNow+ device (Bayer Health Care, Sunnyvale, California, USA, 2011). This device has been shown to provide measurements that are overall consistent with a standard laboratory testing method.42

Five diabetes self-management behaviors were evaluated with a valid self-report instrument, the Summary of Diabetes Self-Care Activities—Revised:43 healthy diet (α=0.87), exercise (α=0.78), blood glucose testing (α=0.87), medication adherence (α=0.71), and smoking. Participants were asked to indicate the number of days they performed their self-management activities over the last 7 days.

Coping strategies were examined with the Brief-COPE instrument.44 This questionnaire consists of 28 items grouped into 14 subscales. For each item, participants indicated on a four-point Likert scale (1=not at all; 4=a lot) how much they used a given strategy when faced with diabetes-related stress. To reduce the number of variables to be included in the analysis, the original subscales were grouped into four larger subscales:45 emotional coping (venting and emotional support; α=0.80), behavioral coping (active coping, planning, and instrumental support; α=0.77), cognitive coping (acceptance, positive reframing, humor, and religion; α=0.72), and avoidance coping (substance use, denial, behavioral disengagement, and self-distraction; α=0.63).

Quality of care was measured with the PACIC46 (α=0.94). This 20-item self-report questionnaire asked the patients to rate on a five-point scale (1=none of the time; 5=always) the frequency with which they receive care that is patient-centered, proactive, planned, and that includes collaborative goal setting, problem-solving and follow-up support. The PACIC is a reliable (α=0.96) and valid instrument.46 ,47

Depressive symptoms were evaluated using the Patient Health Questionnaire-9 (PHQ-9),48 a brief self-assessment tool that asks participants to rate the frequency of nine depressive symptoms over the previous 2 weeks. This measure is reliable (α=0.83) and valid, with high sensitivity and specificity in primary care and community studies of diabetes.48 ,49

Diabetes self-efficacy was measured using the Diabetes Management Self-Efficacy Scale.50 This 20-item instrument has a good internal consistency (α=0.88), temporal stability (r=0.76), and convergent validity (r=0.52 for General Self-Efficacy).50 ,51

Illness representations were evaluated using the seven subscales of the Revised Illness PerceptionQuestionnaire (IPQ-R):35 (1) consequences (beliefs about effects and impact of diabetes; α=0.70); (2) personal control (own control over management; α=0.75); (3) treatment control (outcome expectancies of treatment and recommended advice; α=0.59); (4) timeline acute/chronic (perceived length of illness; α=0.87); (5) timeline cyclical (unpredictable cyclical nature of illness; α=0.82); (6) emotional representations (affective response to illness; α=0.90); and (7) coherence (overall understanding of illness; α=0.83).

In line with Brown et al,14 who mentioned the importance of including critical covariates, the following demographic and clinical covariates were included: age (in years), sex, immigration status (being born outside Canada or not), years since diagnosis, and insulin use (yes or no).

Statistical analysis

The aim of the present study was to test the indirect effects of SES on glycemic control (HbA1c) through different mediators while controlling for potential confounding covariates. Bootstrapping is a resampling procedure that involves creating several different samples from the existing data set. Indirect effects are estimated in each resampled dataset, and CIs are derived from the bootstrap sample distribution.52 It is the currently recommended approach for testing mediation because it has more power, maintains reasonable control over the type I error rate, and represents the most powerful and reasonable method for obtaining confidence limits for all indirect effects.52–54 Using the INDIRECT macro developed by Preacher and Hayes (, two confidence levels (0.95 and 0.99) were used for the CIs of the mediators and 5000 bootstrap resamples. Analyses were performed using SPPS V.21 (SPSS Inc., USA).



Of the 1097 individuals invited to participate in the study, 295 (26.9%) completed the questionnaires. Participants who did not provide information on their household income (n=11; 3.7%) were excluded. The final sample included 284 participants, whose sociodemographic and clinical information is presented in table 1.

Table 1

Sample characteristics

Mediation analysis

After adjusting for covariates (age, sex, immigrant status, number of years since diagnosis, insulin use), the bootstrap results indicated that both SES indicators–living in poverty and education level–were significantly related to glycemic control–as measured by HbA1c. The association between living in poverty and HbA1c was mediated by three variables: cyclical representation of illness, avoidance coping, and depressive symptoms (see table 2). Self-management behaviors and quality of chronic illness care were not significant mediators. Thus, the association between living in poverty and HbA1c was explained by the fact that living in poverty is associated with a greater tendency to believe that diabetes is an unpredictable and cyclical illness; by more frequent use of avoidance coping strategies, such as denial or disengagement; and by a greater number of depressive symptoms. It was a full mediation, as the association between living in poverty and HbA1c was no longer significant when each mediator was taken into account.55

Table 2

Simple mediator effects in the relationships between living in poverty, education level, and HbA1c

Avoidance coping, depressive symptoms, and healthy diet explained the association between education level and HbA1c (see table 2), after adjusting for covariates. Higher educational attainment was associated with less frequent use of avoidance coping, with fewer depressive symptoms, and with a healthier diet. There was a full mediation for avoidance coping. However, for depressive symptoms and healthy diet, the association between education level and HbA1c persisted even when mediators were taken into account, which indicates a partial mediation.55


Results from the present study showed that living in poverty and education level were related to glycemic control among patients with type 2 diabetes. Even in a universal-access healthcare system such as the Canadian one, social inequalities in health were still present. Our findings suggest that the effect of SES on glycemic control is mediated by the way patients perceive their disease, by how they cope with stress related to the illness, by their diet, and finally, by their depressive symptoms. Since diabetes is much more prevalent in populations with low SES and since failure to maintain optimal glycemic control enhances the risk of severe complications and death, these results have important practical implications.

This study found that participants with low SES were more likely to use avoidance coping during a stressful event related to their diabetes (eg, by giving up trying to deal with the event or refusing to believe that it is happening) and that this coping style explained the relationship between the two SES indicators (living in poverty and education level) and HbA1c. Avoidance coping has previously been found to be negatively associated with glycemic control in a study among adolescents with type 1 diabetes,56 but this is the first time that its role as a mediator in the association between low SES and glycemic control in patients with type 2 diabetes is investigated. A cross-lagged longitudinal approach has suggested that avoidance coping increases as glycemic control worsens.57 Thus, the weaker glycemic control observed in participants with low SES could explain why they engaged in more avoidance coping than did participants with higher SES. However, given the inequitable distribution of power and resources in society as a whole,58 persons with low SES are more likely to face cumulative adverse life circumstances that generate a lot of chronic stress.59 In this difficult context, diabetes could be seen as an additional stressor that receives lower priority than other potentially more urgent problems already occupying the attention of persons with low SES, such as being able to eat three meals per day or finding decent housing. It is important not to ‘blame the victim’ by focusing only on individual determinants of health. That being said, interventions aimed at helping patients to actively cope with the stress of managing a chronic disease such as diabetes could be useful.60 Professionals should consider asking their patients who have diabetes how they react when facing a stressful event related to their diabetes and, when appropriate, should try to help them plan active coping strategies to replace avoidant ones.

Depressive symptoms were also found to be a significant mediator in the relationship between SES indicators and glycemic control. This result is convergent with a previous study among rural African-Americans.31 Depressive symptoms were more prevalent in populations with low SES,61 probably because of financial strain, job insecurity, stigmatization, etc. Populations with low SES are subject to high levels of chronic stress that increase their risk of developing depression and diabetes.20 Numerous studies have found an association between depressive symptoms and glycemic control.62 When patients are struggling with depression, they are no longer able or willing to adopt self-management behaviors required for their diabetes. It is important to screen persons with diabetes regularly for depressive symptoms, using a very brief tool such as the PHQ-9,48 and to offer those suffering from depression appropriate pharmacological or psychotherapeutic treatment.63 However, low SES could be a significant barrier to accessing treatment for depression,64 particularly if the person has no health insurance65 and many studies have shown that improvements in depressive symptoms do not necessarily result in improved HbA1c.66 ,67 More research is needed to better understand the relationship between low SES, depressive symptoms and glycemic control.

Consistent with Walker et al,18 this study found that medication adherence did not mediate the association between SES and HbA1c. However, in the present study, healthy diet was a significant mediator in the relationship between education level and glycemic control. Patients with a higher education level (college or university degree) were more likely to follow a healthy diet and thus their HbA1c level was lower. A previous study identified health literacy as a mediator between education level and glycemic control.68 It is possible that in the present study, participants with a higher level of education found it easier to read and understand nutritional information required to follow a healthy diet, but this hypothesis needs to be tested.

Results also revealed that patients living in poverty scored higher on the timeline cyclical subscale of the IPQ-R and that this illness representation fully mediated the association between SES and glycemic control. Believing that diabetes is unpredictable and cyclical suggests a lack of perceived control over the illness. It is possible that people living in poverty may interpret unsuccessful efforts to improve their glycemic control as an indication of the unpredictable nature of diabetes. The consistently higher HbA1c and the greater incidence of severe hypoglycemia among persons with low SES69 might further contribute to this negative belief. A systematic review reported a positive association between timeline cyclical and HbA1c (r=0.26)39 and concluded that this illness representation has the greatest correlation with HbA1c. There is some evidence that illness representations can be positively changed through targeted intervention and that these changes may also impact glycemic control,70 but to specifically modify the representation that diabetes is unpredictable, it would be necessary to demonstrate more clearly to patients the influences of their self-management behaviors on their levels of HbA1c. Carefully monitoring self-management behaviors, using a short questionnaire such as the Summary of Diabetes Self-Care,43 and regularly measuring HbA1c could help patients visualize their progress, regain confidence in the control they have over the course of the illness, and lessen their representation of diabetes as unpredictable. Patients could choose small, realistic, and motivational self-management objectives, supported by health professionals and family members. It is possible to enhance self-management behaviors and glycemic control of socioeconomically vulnerable populations, but interventions need to be tailored to their context, preferences and priorities.71

Finally, contrary to Walker's findings,18 results did not support the mediating role of quality of care in the relationship between SES and glycemic control. Participants in the present study were recruited in group education classes provided in hospitals and community health center settings and may have received a higher quality of care than patients recruited in primary care, which could have lessened the differences between low and high SES status experience of care.

This study focused on behavioral and psychological barriers to optimal diabetes management among patients with low SES. However, this vulnerable population faces numerous other economic, social, and structural barriers.72 For example, lack of financial means could limit their ability to afford medication, healthy food, blood glucose monitoring supplies, or transportation to care facilities.73 People with low income tend to live in underprivileged neighborhoods where there is little access to fresh fruits and vegetables or to safe green spaces and streets for outdoor exercising.74 ,75 Lower health literacy and diabetes-specific numeracy (ie, computational) skills undermine their capacity to understand and perform the self-management behaviors needed to control their chronic illness.76 ,77 Better communication between low-income patients and providers could improve medication adherence,78 a crucial self-management behavior that is more likely to be deficient among low-income populations.9 It is vital that more research be conducted on the role of poverty and low education levels in producing the health inequalities that are seen in the case of diabetes and chronic diseases in general.79–81 Although improving healthcare quality is a determinant factor, it is not the entire solution to the problem of reducing social inequalities.82 ,83 It is also necessary to investigate the structural conditions that produce these inequalities by perpetuating poverty and low education.84

Finally, this study further supports the notion that the different SES indicators cannot be used interchangeably, as they may have different effects on a selected outcome through specific pathways.1 ,40 ,41 Income and educational attainment are not only individual characteristics, but they are proxies for an overarching latent construct. Future studies could examine the influence of a large array of indicators, such as occupational status, deprivation index of the neighborhood of residence or subjective perception of socioeconomic position.85


Participants were recruited in diabetes group education classes offered during the day in hospitals or HSSCs in urban settings. As such, the sample is not representative of patients followed solely by their family physician in regular care. In addition, while this mediation analysis is based on assumptions regarding directionality, it is not possible statistically to determine causality from this cross-sectional data. It is possible, for example, that a chronic depressive disorder might have led patients to live in poverty. Other limitations are that several of the data collection tools for the mediating variables were self-reporting tools and that participants' health literacy was not assessed. It would have been useful to measure participants' stress level, since cortisol has a negative influence on HbA1c.86 Finally, although the point-of-care A1CNow+ device has been shown to have good measurement properties,42 ,87 results should be replicated by testing HbA1c level from blood samples using gold standard laboratory testing (high-performance liquid chromatography).88


Our study found that the association between SES and glycemic control was explained by avoidance coping, depressive symptoms, the representation that diabetes is unpredictable, and healthy diet. These findings have implications for physicians, nurses, nutritionists and other health professionals working with patients who have diabetes and live in poverty or have low educational attainment. Further research should examine the mechanisms by which low SES impacts the management of diabetes so that we can better address social inequalities in health.


The authors wish to thank the following sites for their collaboration in recruiting participants: Hôpital Notre-Dame, Hôpital Hôtel-Dieu, Hôpital Maisonneuve-Rosemont, Hôpital Sacré-Coeur, and the CSSSs of Laval, Coeur de l’île, Ahuntsic et Montréal-Nord, and Verdun.


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  • Contributors JH mentored the entire project and wrote part of the manuscript. FL-J and SM analyzed the data and wrote part of the manuscript. M-DB, SC, JC, FL, J-LC, and LB reviewed/edited the manuscript and contributed to discussion. JL analyzed the data and reviewed/edited the manuscript.

  • Funding This research was supported by a grant from the Canadian Institutes of Health Research (MOP209365). Bayer Health Care provided the A1CNow+ device used to measure HbA1c levels but has no involvement with the study.

  • Competing interests None declared.

  • Ethics approval This research project was approved by the ethics review boards of the Université du Québec à Montréal and of each participating institution.

  • Provenance and peer review Not commissioned; externally peer reviewed.

  • Data sharing statement No additional data are available.