Objectives Gestational diabetes mellitus (GDM) greatly increases the risk of developing diabetes in the decade after delivery, but few women receive appropriately timed postpartum glucose testing (PPGT) or a referral to primary care (PC) for continued monitoring. This qualitative study was designed to identify barriers and facilitators to testing and referral from patient and providers' perspectives.
Methods We interviewed patients and clinicians in depth about knowledge, values, priorities, challenges, and recommendations for increasing PPGT rates and PC linkage. Interviews were coded with NVIVO data analysis software, and analyzed using an implementation science framework.
Results Women reported motivation to address GDM for the health of the fetus. Most women did not anticipate future diabetes for themselves, and focused on delivery outcomes rather than future health risks. Patients sought and received reassurance from clinicians, and were unlikely to discuss early onset following GDM or preventive measures. PPGT barriers described by patients included provider not mentioning the test or setting it up, transportation difficulties, work responsibilities, fatigue, concerns about fasting while breastfeeding, and timing of the test after discharge from obstetrics, and no referral to PC for follow-up. Practitioners described limited communication among multiple care providers during pregnancy and delivery, systems issues, and separation of obstetrics from PC.
Conclusions Patients' barriers to PPGT included low motivation for self-care, structural obstacles, and competing priorities. Providers reported the need to balance risk with reassurance, and identified systems failures related to test timing, limitations of electronic medical record systems (EMR), lack of referrals to PC, and inadequate communication between specialties. Prevention of early onset has great potential for medical cost savings and improvements in quality of life.
- Disease Prevention
- Health Risk Behaviors
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The risk for early onset of type 2 diabetes mellitus in the decade following gestational diabetes mellitus (GDM) is high and preventable, but most women do not receive postpartum glucose testing or an effective referral to primary care for continued monitoring after GDM.
Neither clinicians nor patients appear to appreciate the impact of failure to follow-up on health across the life cycle and the emergence of chronic disease in later life.
Timing of the postpartum glucose test in the gap between specialties contributes to fragmentation of care.
Onset of type 2 diabetes mellitus (T2DM) after a pregnancy complicated by gestational diabetes mellitus (GDM) is highly preventable and a major contributor to the increasing prevalence of T2DM, a significant cause of chronic illness and disability among older women. It is estimated that 30% of the women with T2DM in the USA in 20101 ,2 were originally diagnosed with GDM,3 ,4 which increases the risk of T2DM by sevenfold.5 By 10 years postpartum, the cumulative incidence of T2DM after a GDM pregnancy is 60%, and each re-occurring GDM pregnancy contributes to the risk of T2DM onset.6–9
Despite a strong body of evidence supporting the effectiveness and cost-effectiveness of preventive monitoring and early detection of T2DM,10–20 fewer than half of women with GDM receive glucose testing as recommended by professional guidelines within 84 days of delivery and every 1–3 years thereafter,4 ,21 ,22 with especially low rates in the highest risk groups, such as minority women and those with the most severe GDM.23 ,24 GDM presents women and their providers with an impressive opportunity for prevention of a major cause of chronic illness and disability among mid-life and older women.25
We conducted a qualitative study with women and their providers, interviewing women in the third trimester after a GDM diagnosis and again postpartum to identify barriers and facilitators to postpartum glucose testing (PPGT) and referral to primary care (PC) for continued monitoring. We then used the Consolidated Framework for Implementation Research (CFIR)26 to assess contributions to the likelihood of testing and linkage from four domains: intervention attributes (postpartum testing and transition to PC postdelivery); the characteristics of individuals (defined as women's values, beliefs, resources, and life circumstances); the inner context (physician characteristics, values, knowledge and beliefs, and system issues); and the outer context (policies and resources).
Research design and methods
Study design and sample
In this descriptive, qualitative study, conducted during 2012–2013, we used convenience sampling to recruit and interview clinicians whose practices include the management of GDM during and/or after pregnancy and their patients in an urban safety net hospital. A 30-min interview occurred in practitioners' offices or by telephone. Patients enrolled during the third trimester after receiving a GDM diagnosis; a 1-hour interview with patients occurred at 10–14 weeks postdelivery in their homes. This study (H-29330) was approved by the Boston University Institutional Review Board in an expedited review process in accordance with 45 CFR 46.110 and 21 CFR 56.110.
We used a semi-structured interview format to elicit patients' and clinicians' experiences and perspectives on postpartum testing and linkage to PC after GDM. Our questions to patients and clinicians included knowledge, values, and priorities; sources of information, challenges, and recommendations for a single change that could be instituted to increase rates of testing and linkage. All interviews were conducted by the principal investigator, project manager, or research assistant in English, Spanish, or Haitian Creole, either in person or by telephone, and then audiotaped and transcribed verbatim.
Our analysis followed standard procedures and methods of qualitative analysis.27 We used the first five transcripts to develop a coding scheme and test for inter-rater reliability (κ coefficient >0.70). We then used cloud-based qualitative data analysis software (Dedoose) to apply this coding scheme to the text and group material by themes.
We present findings for the four domains of the CFIR model: intervention, individual characteristics, inner context, and outer context. For each domain, we use illustrative quotes, presented in table 1, to flesh out the meaning of themes that emerged from patient and provider interviews, identifying the source of the quote by practitioner category or patient characteristics.
Interviews were conducted with 25 clinicians (7 obstetricians, 5 family medicine physicians, 8 certified nurse midwives, 2 endocrinologists, and 3 internal medicine physicians) and with 27 patients (13 in English, 7 in Spanish, and 7 in Haitian Creole). Key themes from these stakeholder interviews are listed in table 1.
The domain of patient characteristics
Women described being highly motivated to address their GDM diagnosis for the sake of the child they envisioned from this pregnancy, but less so for themselves. Most were aware of possible consequences of GDM for the child and the seriousness of a diagnosis of diabetes if they actually had diabetes, but most were certain that there would be no future problems after delivery, in part because physicians were reassuring about their ability to provide good care. While some women wanted the truth about their diagnosis and future risks from their physicians (‘please don't sugar coat’), some were afraid to hear what was said and thought pregnancy was ‘not a time to hear more problems’.
Providers across specialties had major concerns about patients' ability to understand and tolerate risk. On the one hand, interviewees expressed a lot of empathy for the stressors that women who use an urban academic clinic experience in simply trying to feed and house their families. Clinicians recognized the stress that accompanies even an uncomplicated pregnancy, and they wanted to remain positive, to validate the women for attempting to reorder their priorities. As a result, they often opted for a short-term vision of ‘Let's work together to make sure you have a healthy baby’, and did not go into the possible consequences for the women themselves in the future in depth. In the end, many women leave obstetrical care without understanding that they are at risk for early onset of T2DM, and that they can do something about that risk. Hence, opportunities for prevention are lost.
The domain of intervention attributes
The postpartum test is problematic for patients because the effort that is involved (showing up early in the morning, at a scheduled time, fasting) is not congruent with having a new baby in the house. Given that contradiction, most women opt to plan activities around the needs of the newborn, not around the needs of the medical care system. Many patients did understand the significance of the postpartum test and referral for continued monitoring after the postpartum period. But for others, drinking sugar to test sugar for the postpartum glucose test did not make sense, and neither did fasting or subjecting yourself to multiple needles. Patients described many challenges to keeping appointments, but highest on the list were transportation, work responsibilities, conflicts with breast feeding, and limited time.
Providers described marked variations in the timing of the postpartum test, the type of test administered, preparation of patients for the test, and scheduling appointments. There was much uncertainty reported about how to make sure the patient has an appointment for testing and how results are known and communicated to the patient. The biologically indicated timing of the test for 8–12 weeks postpartum, when blood sugar levels have dropped if they are going to do so, was reported as inherently challenging to implement, since patients are discharged from obstetrical care at 6–8 weeks. Obstetrical providers described the dilemma of ordering the test, but by the time results come back, the patient is discharged from obstetrical care, and there are no scheduled follow-up appointments. Most providers understood the challenges, but had no way to address them. The need to schedule the appointment for a glucose test for a future date, because of the interval required for glucose to return to normal if it is going to, was reported as a significant obstacle.
The domain of inner context
Among the patients we interviewed, obstetrical care was delivered through a collaborative model. The clinician who managed their prenatal care was often a different person from the team present in the delivery room and the practitioner the patient saw postdelivery. Providers recognized that communication of a GDM diagnosis and any testing that occurred prior to a postdelivery PC visit fell into the chasm between specialties. Moreover, obstetrical providers recognized the need for follow-up after GDM, but did not feel equipped to ‘handle a positive test’ or prepared to offer postdelivery monitoring themselves.
Often the only feasible method of communication reported, across professional silos, was the medical record. While EMR holds promise, the providers we interviewed expressed frustration that technology does not seem to have evolved enough to have efficient referral and tracking systems within each specialty, let alone across the gap between obstetrics and PC. One attending physician noted, ‘Depending on how many patients I have, sometimes, I have time to read the charts’. A number of providers described telling patients to follow-up with their replace PCP here with primary care provider (PCP) or refer them to a PCP if they did not already have one. Some providers described sending PCPs a flag alerting them to the patient's GDM history and/or postpartum test results. However, some providers reported only flagging charts with positive test results.
The domain of outer context
Providers and patients talked about the challenges that can accompany referral to PC if it means finding a provider outside the birthing institution. ‘We make sure they see a pediatrician’, one CNM said, ‘but [primary care] it's not on our radar’. Many patients appeared bewildered by the task of finding a PC provider who would accept their insurance. Several practitioners mentioned that if the patient had a general practitioner's name listed in the record prior to pregnancy, they just put that name in the referral box and told the patient to make an appointment, but did not follow-up to find out if patients were able to resolve barriers to continuing care. A family medicine physician summed up the lack of continuity this way: ‘We as a health system are moving toward a patient-centered medical home and a prevention of chronic disease model, but what I'm finding is that because they are pregnant they [pregnant women] kind of get relegated to this whole other category’.
Providers’ recommendations for improving rates of postpartum testing and transition to PC
Interviewees were asked, ‘If you could think of a single innovation to increase testing rates and the chance of transition to primary care, what would it be?’. Practitioners suggested several innovations that could be implemented to increase testing rates and improve the chance of successful transition of women diagnosed with GDM to PC. Several interviewees stressed the need to change ‘meaningful use’ discharge instructions to include an appointment for glucose testing at 12 weeks and the name of a PC source. It was also suggested that the most effective way to foster compliance with PPGT would be to move the test from the laboratory to home, with a visiting nurse administering the 2-hour glucose tolerance test (GTT) in the home to address transportation and childcare issues. In a similar vein, practitioners proposed a new category of outreach workers to act as GDM navigators and contribute to continuity of care. One provider also suggested the creation of a regional or institutional registry for PPGT that would make results available to obstetricians, patients, and their PC providers as a remedy for the challenge of transferring information between institutions, when obstetrician and PC provider work in different locations.
Results from this study show that women who have recently delivered may take their babies for well child visits, but often find it difficult to prioritize or obtain preventive care for themselves after a complicated pregnancy. Clinicians recognize the increased risk of T2DM onset following GDM,28 and the increased risk of hypertension following gestational hypertension or toxemia,29 but present systems of care do not incorporate strategies to bridge the gap between complicated obstetrical care and continued monitoring in a PC setting.30 Prevention of early onset has the potential for medical cost savings and improvements in quality of life.
Simply publishing guidelines for postpartum screening of T2DM is not enough.31 Research has shown the importance of women attending the postpartum visit in improving woman's chances for postpartum screening for diabetes,32 ,33 ,19 but this visit may not take place. The concept of attention to women's health during the interconception/internatal period has gained ground,34 but interconception care only applies to women who may have a subsequent pregnancy, and is still prevention for the sake of a healthy pregnancy rather than the long-term preventive approach across the life cycle that women need to reduce their excess burden of chronic illness and disability in older age. Essentially, women's health, as Clancy wrote 23 years ago,35 is still a ‘patchwork quilt with gaps.’ Therefore, continuity of care and access to continuing monitoring for women after a diagnosis of GDM must be more robust than the current standard of care.
The recommendation to improve discharge instructions may be an important first step, since it requires no additional financial expense. Discharge is a crucial step along the way to continued care, and odds of being tested are associated with having GDM coded at hospital discharge.19 Studies also show that automated orders for postpartum testing on discharge, notification to providers, and telephone and email reminder messages may improve rates of postpartum testing,19 ,33 along with the creation of clinical protocols for postpartum testing.34
Many institutions have defaulted to HbA1C testing instead of the GTT in an effort to increase compliance with PPGT, but sensitivity of 22.64% and a positive predictive value of 54.55% against the GTT A1C test suggest that it does not provide a sensitive and specific diagnosis of abnormal carbohydrate metabolism in women who have had GDM.36 Furthermore, the very low rates of any testing that we found in our own institution among women at high risk of early onset indicate that a change in the guidelines for postpartum testing will not in itself be sufficient to effect change in transition to continued monitoring. A more effective change in guidelines might be the development of a reimbursement structure for an additional postpartum visit at 10–12 weeks for women with GDM; this additional visit might allow the obstetric clinician to focus beyond the immediate concerns after delivery to discuss prevention, set up an appointment for the GTT, and make an active referral to PC.
The proposal to move the postpartum test from laboratory to home merits exploration. This strategy supports the finding that simply reminding women to have a postpartum glucose test may not be enough.37 While there are no studies of the effectiveness of a visiting nurse administering the GTT, home visiting has already shown some success for women with pregnancy-induced hypertension,38 and diabetes educators are a recommended strategy for home management of diabetes for women diagnosed with GDM.39 Home visits may not be feasible, however, for women who return to work immediately. Telephone interventions focusing on diet, physical activity, and weight goals by coaches trained in physical activity, social cognitive strategies, and motivational interviewing techniques are currently under investigation, as well.40
One provider suggested a registry for consolidation of data, to allow transfer of test results from obstetrician to PC practitioner when each is housed in a different institution. Such a registry does not exist in the USA, but other countries have potential models for one, such as the Saudi National Diabetes Registry (SNDR), which not only acts as an epidemiological reporting system but also assesses the quality of healthcare for healthcare systems (report rates of diabetes control in patient population for particular healthcare institutions), economic impact of diabetes, and geographic distribution of cases.41
Finally, there is strong evidence from the results of this study and others of a need for widespread changes to electronic systems. First, there must be an effort toward data system linkages,42 ,43 as previous research shows that simply estimating the prevalence of GDM is difficult, because the diagnosis can show up in birth certificate data, Medicaid data, or prenatal and discharge data in state health plans.44 Poor communication has already been reported among obstetricians and PCPs,45 suggesting a need for cross-communication among electronic health records, a barrier which is confirmed by the findings of this study. However, simply having cross-communication is not enough. In a study by Stuebe et al,45 only 45.8% of women with GDM as diagnosed by a GTT had that history documented on an EMR problem list, suggesting the need for improved EMR templates, supported by these results, and raising awareness among providers about the importance of documenting GDM histories.
In summary, patients and providers described major challenges to PPGT and transition to PC for continued monitoring. Key barriers included patients' low motivation for self-care and competing priorities. For obstetrical providers, the main concerns that emerged were the need to balance risk with reassurance and the seemingly irresolvable system issues related to the timing of the test, failures of documentation, and the lack of communication between obstetric and PC providers. Clinicians suggested introducing EMR templates for a GDM tailored ‘meaningful use’ postpartum discharge instructions, home-based testing, a GDM registry for tracking results, and the use of GDM navigators not currently available in the healthcare delivery system, which could all contribute to increasing PPGT rates and enhancing the likelihood of successful transition to PC for continued monitoring.
The authors gratefully acknowledge the contributions of Project Managers Meryl St. John and Judy Margo, and Research Assistants Vicky Baudin, Myrdell Belizaire, Blaine Ferrari, Lynn Ibekwe, Marie Leinberger, Angelica Ramirez, Asari Offiong, Marlena Sherman, and Hannah.
Contributors JAB and LMC designed the study, collected and analyzed data, and wrote the manuscript. CMG contributed to the discussion section, and reviewed and edited the manuscript. REI and AL-P contributed to design and analysis, and reviewed/edited the manuscript.
Funding This work was supported in part by NICHD R21-HD75640. The study sponsor had no role in study design; collection, analysis, and interpretation of data; writing the report; or the decision to submit the report for publication.
Competing interests None declared.
Ethics approval Boston University Institutional Review Board.
Provenance and peer review Not commissioned; externally peer reviewed.
Data sharing statement Data entered into Dedoose software may be shared for research purposes only. Digital tapes have been destroyed to protect confidentiality.