Table 3

Level 2 monthly check-in scripted questions

Blood glucose statusScripted questions
Above target range (Hi)
  • What do you think happened on those days to make your sugars high?

  • Did you take all the diabetes medications ordered by your doctor?

    • If on mealtime insulin:

    • Did you take your meal insulin?

    • Did you take your meal insulin right before you ate?

    • If not, did you take it at the end of the meal or after that?

    • Did you eat more than usual at that meal?

  • Did you drink any sugary beverages (sweet tea, regular soda, juice)?

  • Are you sick?

  • Are you under a lot of stress?

  • Have you been started on any medication that might make your sugars go up,

    • For example, steroid injection in your joint, or solumedrol pack or cortisone or prednisone?

  • Do you need refills for your diabetes medicines?

  • Do you need insulin syringes or pen needles?

  • Are you having any difficulty getting your DM medications?

Below target range (Lo)
  • What do you think happened to make your sugars low?

  • Did you eat less than usual?

  • (If on meal time insulin) did you eat when you took your meal time insulin?

  • Were you more active than usual?

  • Are you sick?

  • Are you unable to eat?

  • Do you have any difficulty with buying or getting food to eat?

Not checking
  • I see that you have not checked your blood sugar in the last 7 days, can you tell me why?

  • Are you out of test strips?

  • Are you using another BG meter now?

  • Is your meter not working properly?

  • BG, blood glucose.